If you are watching a movie on your Samsung Smart TV and suddenly lose sound, you know how frustrating it can be. It is annoying when your entertainment experience is ruined and it can feel overwhelming when you don’t know what’s causing the problem. Don’t worry. Before you call for a service appointment, you can take a few simple steps to fix the Samsung TV no sound issue yourself. In this post, you can see how to troubleshoot and resolve the problem with some easy fixes.
Common Reasons for Samsung TV No Sound
It is helpful to understand that the no sound issue on a Samsung TV can affect from a variety of reasons including:
→ Volume Settings
It might sound but sometimes the simplest solution is the right one. Check your volume settings ensure they are not muted.
→ Sound Output Settings
The sound output settings could be misconfigured if your TV is connected to external devices.
→ Software Glitches
A software or firmware glitch may cause the TV to lose audio. Updating the firmware fixes this issue.
→ Connection Issues
If your Samsung TV is connected to a set-top box or another external device, loose or damaged cables can disrupt the sound.
→ TV Reset
If all else fails, performing a factory reset on the TV can clear up any persistent sound problems.
Step-by-Step Guide to Fix Samsung TV No Sound
If you are dealing with a Samsung TV with no sound issue from an internal source, these troubleshooting steps will help you to address the problem.
→ Check the Volume Settings
The first step to fix the Samsung TV no sound issue is to ensure the volume is not muted and is set to an audible level.
- You have to press the Volume Up button to increase the volume.
- Check that the TV is not muted. If you see a mute icon on the screen, press the Mute button on your remote to unmute it.
→ Check the Sound Output Settings
The sound might not be playing through the TV speakers if the output is set incorrectly or if you have external devices like a sound bar or a set-top box connected. To fix this:
- Home > Settings > Sound Output.
- You have to ensure the setting is set to TV Speaker if you want the sound to come from the TV itself. If you are using an external sound system, you may need to select that system.
→ Power Cycle the TV
If adjusting the volume and sound output settings doesn’t solve the problem, you have to try performing a reset on your TV.
- You need to turn off your TV and unplug it.
- Wait for 30 seconds, then re-plug the TV. Then check the sound of the TV.
→ Update Your TV’s Firmware
A software update may resolve bugs and glitches that affect audio playback. To update your Samsung TV’s firmware:
- Home > Settings > Support > Software Update.
- You need to choose Update Now to check if a new firmware version is available.
- If available, you need to install it. Now check the sound issue has been resolved.
→ Perform a Sound Test
If your Samsung TV still does not produce sound, you can run a built-in sound test to check if the issue is internal. To do this:
- Home > Settings > Support > Device.
- Select Self Diagnosis and then Sound Test.
- The TV will play some clips. If you hear the test sound, the internal audio system works well then the problem with external devices.
→ Check Connections to External Devices
If your Samsung TV is connected to any other external audio source, the issue might lie with the connection. Here you can see how to troubleshoot:
- First, you have to make sure the external device’s volume is turned up.
- You need to ensure that the Sound Output is set to TV Speaker by navigating to Home > Settings > Sound > Sound Output > TV Speaker.
- Run the sound test again.
- Device Care > Self Diagnosis > Test.
- If you still hear no sound, try disconnecting and reconnecting the TV and the external device. Unplug both from the power socket, wait 30 seconds and plug them back in.
If the problem persists, you might want to try using a different input source such as a different HDMI port or test with another external device to see if the issue is with the TV.
→ Factory Reset the TV
If none of the previous steps have resolved the Samsung TV no sound issue, performing a factory reset may be your best option. A reset can clear up persistent software issues and restore your TV to its default settings.
To reset your TV:
- Home > Settings > General > Reset.
- You will be prompted to enter a PIN (the default is usually 0000).
- Follow the on-screen instructions to complete the reset.
To Wrap It Up
Experiencing a Samsung TV with no sound error can be annoying but most of the time, it is a simple fix that doesn’t require a technician. You can resolve the issue at home by checking the volume settings, adjusting the sound output, power cycling the TV, updating the firmware, running a sound test, and checking external connections.
If the problem persists, you can contact Samsung’s support team for further help. Hopefully, with these tips mentioned above you can enjoy your TV without any sound interruptions.
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